Give Customers a self-service portal to interact with their service requests.
The Customer Portal exists everywhere else, why not here...
Ever had a customer call you 3+ times in one day?

If you've ever had a customer call you three times in one day asking "is my car ready?" or "did you get my payment?" — the Customer Portal exists to eliminate that.
It's a self-service page your customers access directly from your business page. They don't need to download an app, create an account, or remember a password. They look up their job with a reference number and see everything in real time.
What Your Customers See
When a customer opens the portal, they get a clean view of their active and past jobs. Each job shows:
Current status (booked, in progress, completed, paid)
The estimate or quote you sent them
Any photos or documents you've uploaded
Payment history and outstanding balances
A direct link to make a payment if one is due
They can check this at 2 AM without texting you. That's the point.
What This Means for Your Operations
Every "what's my status?" call is 3-5 minutes of your day. If you have 10 active jobs, that's 30-50 minutes of interruptions daily — time you could spend on actual work.
The portal handles that automatically. When you update a job status in your dashboard, the customer sees it immediately. When a payment clears, it shows up on their end. When you upload a completion photo, they get it.
You're not building a customer service team. You're letting the system do it for you.
How It's Different From Other Portals
Most "customer portals" are really just login walls in front of a CRM. They require your customers to create accounts, verify emails, and navigate a dashboard designed for the business owner, not the customer.
This portal is the opposite. No account creation. No login. Just a reference number lookup on your business page. The customer sees only what's relevant to them — their jobs, their payments, their documents. Nothing else.
It's embedded directly into your page as a widget. It matches your branding. It works on mobile. And it's included in the free plan.
Try It
Head to the Customer Portal tab on this page and look up any reference number. That's what your customers experience. If you want to see the admin side — managing jobs, updating statuses, uploading documents — sign in to your dashboard.